Privacy Policy
Effective date: April 3, 2026
1. Who We Are
Athlete Training Lab ("ATL", "we", "us", or "our") operates the Athlete Training Lab mobile application (the "App") and the website at athletetraininglab.co.nz (the "Site"). We are based in Auckland, New Zealand.
2. Information We Collect
We collect the following categories of information when you use the App or Site:
- Account information — name, email address, and profile details you provide when creating an account.
- Training data — performance metrics, training logs, test results, and wellness data you or your coach enter into the App.
- Messages — content you send or receive through the in-app chat feature.
- Device information — device type, operating system version, and push notification tokens used to deliver notifications.
- Usage data — pages visited, features used, and interaction patterns collected through analytics to improve our services.
3. How We Use Your Information
- To provide, maintain, and improve the App and our services.
- To facilitate communication between athletes and coaches via in-app messaging and push notifications.
- To display training data, trends, and performance analytics.
- To respond to your enquiries submitted through the Site.
- To analyse usage patterns and improve user experience through anonymised analytics.
4. Data Sharing
We do not sell your personal information. We may share data with the following parties only as necessary to operate the service:
- Your coach or team — training data and messages are shared with the coaches and organisations you are connected to within the App.
- Service providers — we use third-party services for hosting, database management, push notifications, email delivery, and analytics. These providers process data on our behalf and are contractually obligated to protect it.
5. Data Storage & Security
Your data is stored securely using industry-standard cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, or destruction. However, no method of transmission or storage is 100% secure.
6. Push Notifications
With your permission, we send push notifications for new messages and important updates. You can disable push notifications at any time through your device settings.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent for push notifications or analytics.
To exercise any of these rights, contact us at logan@athletetraininglab.co.nz.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide the service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
9. Children's Privacy
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App or on the Site with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at logan@athletetraininglab.co.nz.